Does my Apple insurance cover lost phone?
AppleCare+ with Theft and Loss is an insurance policy covering you during the policy period for repairs or replacement of your covered iPhone in the event of theft, loss, accidental damage or battery depletion and it gives priority access to telephone technical support from Apple.
Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you'll get unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months.
AppleCare+ with Theft and Loss covers You for repair or replacement of Your device in the event of Theft or Loss, Accidental Damage or Battery Depletion and access to Technical Support from Apple (as set out in clause 4.5).
A service fee or deductible of $149 will apply per approved theft or loss incident/claim. For specific details about the Plan's deductibles, refer to your state-specific Insurance Coverage Documents. 03.
Theft and loss cover is included with AppleCare+ with Theft and Loss for iPhone and provides up to two incidents of theft or loss cover every 12 months. Each incident is subject to an excess fee, and taxes may apply.
If your phone is insured or covered by your home insurance policy you'll usually be able to claim for a new one. Contact your insurance provider to find out what cover you have and how they can get you a replacement. If your phone was stolen you'll need to give them the crime reference number.
When reporting the incident, the insurance company will require you to provide documentation to support your claim. This may include a police report, a copy of the insurance policy, proof of ownership of the phone and proof of the incident. The documentation required may vary depending on the incident and the policy.
AppleCare refers to the standard limited warranty that comes with any Apple device you purchase, while AppleCare+ is the extended warranty that you must purchase separately. Under the standard warranty, Apple includes 90 days of complimentary support regardless of whether AppleCare+ is purchased.
- Document the Issue Thoroughly.
- Check for Recalls and Extended Warranty Programs.
- Contact Apple Support.
- Escalate the Issue if Necessary.
- Explore Third-Party Repair Options.
- Consider AppleCare+
- Know Your Consumer Rights.
If a hardware defect arises and a valid claim is received within the Warranty Period, at its option, Apple will either (1) repair the hardware defect at no charge, using new or refurbished replacement parts, or (2) exchange the product with a product that is new or which has been manufactured from new or serviceable ...
What if I lost my iPhone but I have AppleCare?
If Your Device was Damaged, Lost or Stolen7: Start a claim online by visiting support.apple.com or call 800-APL-CARE (800-275-2273).
AppleCare+ with Theft and Loss coverage will potentially replace your iPhone when lost or stolen. There is a $149 deductible to replace your phone and FindMy must be enabled on the stolen/lost device. AppleCare+ applies to up to two incidents of accidental damage every 12 months.
- Sign in to iCloud.com/find.
- Select your iPhone or iPad. ...
- Select Mark As Lost, then follow the onscreen instructions to leave a phone number and message.
- Select Activate to lock your iPhone or iPad with its existing passcode.
Insurer | Forbes Advisor Rating | Max annual claims |
---|---|---|
CoverCloud Elite 125 | 5.0 | Unlimited |
Dynamo Gadget Gold | 5.0 | Unlimited |
FreshCover | 5.0 | Unlimited |
SwitchedOn Ultimate Cover 150 | 5.0 | Unlimited |
AppleCare+ with Theft and Loss
Get everything included in AppleCare+ and up to two incidents of theft or loss coverage every 12 months.
- Accidental damage due to spills and drops.
- Theft and vandalism.
- Cracked screens.
- Power surges from lightning.
- Fire, flood, and natural disasters.
Your bill is still due as usual when your phone is lost or stolen, including your monthly plan/service costs as well as any applicable device payments and device protection charges.
Even if you have a phone passcode and enabled biometric security (like fingerprint ID), hackers can still gain access to your device. With your phone, thieves can: Make unauthorized purchases using your linked credit cards and Apple or Google Pay. Access your passwords and login information for various accounts.
You still need to pay the fees defined in the contract even if you do not have the phone. You usually need to buy another phone, to be able to use a phone, if the contract does not have insurance against theft or you losing the phone.
The policies that we offer also insure your property on a replacement cost basis, rather than cash value. Simply speaking, this means that if your phone is stolen, we'll replace it with a new one of similar kind and quality—no deductions for depreciation. You will still need to pay a deductible, though.
Can we claim insurance if phone is stolen?
Mobile Insurance Claim Process:
Also, you must file an FIR (first instance report) for the missing phone within the first 24 hours following its theft or loss. You can file for a claim within 48 hours, along with the claim intimation documents and the FIR.
The answer is yes. To unlock iPhone in lost mode, the passcode is needed. However, if the passcode remains unknown, it is highly unlikely that someone could gain access your data.
No. AppleCare+ (like all extended warranty plans) is not worth most people's money. AppleCare+ is effectively an insurance plan. Insurance only makes money when the company pays out less in claims than it makes in premiums, which implies an average customer will pay more than they'd ever use.
“Accidental Damage” means physical damage, breakage or failure of Your Covered Equipment due to an unforeseen and unintentional event occurring either due to handling (e.g., dropping the Covered Equipment or through liquid contact) or due to an external event (e.g., extreme environmental or atmospheric conditions).
The “pros” of AppleCare is that your device gets repaired or replaced for free or for a small deductible (depending on the device) should it become damaged. AppleCare is also drop dead simple to use. The “con” of AppleCare is that it costs more than competing services.
References
- https://www.bankbazaar.com/miscellaneous-insurance/mobile-insurance.html
- https://www.t-mobile.com/support/account/lost-or-stolen-device-help
- https://www.progressive.com/electronic-device-insurance/cell-phone-insurance/
- https://www.apple.com/legal/sales-support/applecare/applecareplus/2203/220308_applecareplus_uk_tl.pdf
- https://support.apple.com/en-us/101593
- https://reviewed.usatoday.com/laptops/features/everything-you-need-to-know-about-applecare
- https://support.apple.com/en-gb/iphone/theft-loss-claims
- https://store.apple.com/Catalog/Images/worldwidewarranty.html
- https://www.apple.com/support/products/iphone/
- https://www.apple.com/uk/legal/sales-support/applecare/applecareplus/docs/applecareplus_uk_tc.html
- https://www.aura.com/learn/what-to-do-if-your-phone-is-stolen
- https://aigtheftandloss.com/vendor/apple/faq
- https://dynamocover.com/how-to-make-a-successful-mobile-phone-insurance-claim/
- https://fixmygadget.com/how-to-get-apple-to-replace-your-iphone-without-warranty/
- https://www.apple.com/uk/support/products/iphone/
- https://www.quora.com/What-happens-if-you-get-a-phone-on-contract-and-you-lose-it
- https://www.squareone.ca/resource-centres/insurance-basics/insuring-cell-phone-laptop-smartwatch
- https://www.forbes.com/uk/advisor/gadget-insurance/iphone/
- https://www.businessinsider.com/applecare
- https://www.tenorshare.com/icloud-tips/can-someone-unlock-my-iphone-in-lost-mode.html
- https://www.apple.com/legal/sales-support/applecare/applecareplus/2309/230912_applecareplus_us_tl_disclosures_ny.pdf
- https://www.quora.com/What-are-the-pros-and-cons-of-Apple-care
- https://www.digitiqe.com/post/is-applecare-worth-it-for-iphone
- https://www.citizensadvice.org.uk/consumer/phone-internet-downloads-or-tv/what-to-do-if-your-mobile-phone-is-lost-or-stolen/