Debt Settlement: A Guide for Negotiation (2024)

If you are struggling with your finances, maxed out on your credit cards, and can't afford to pay all your bills, you may want to consider reaching out to your lenders to see if you can settle all or a portion of your debt. Settling debt can relieve you of some of your obligations, but there are also downsides to consider, such as how it may affect your credit score. Here is what you need to know.

Key Takeaways

  • Debt settlement is an agreement between a lender and a borrower in which the borrower repays a portion of a loan balance and the lender forgives the remainder.
  • You may need a significant amount of cash to settle your debt.
  • Consider starting the negotiation by offering to pay 25% or 30% of your outstanding balance in return for forgiveness on the rest.
  • Debt settlement can negatively affect your credit score, which can make it more difficult for you to secure financing in the future.
  • Debt relief companies can help you resolve debt, but be aware of the potential for scams.

How Debt Settlement Works

Debt settlement is an agreement between a lender and a borrower, typically for a large, one-time payment toward an existing balance. The remaining balance is normally forgiven. It is often used when a borrower cannot keep up with their unsecured debts. For instance, you might be able to cut your credit card balance by up to 50%. So if you owe $20,000 on a credit card, you may be able to settle for half the balance if you can scrape up $10,000 in cash.

You can try to negotiate a debt settlement on your own, but it's typically done through third parties like debt relief companies, which you hire to negotiate on your behalf. With this method, you will make payments to the debt settlement company rather than your creditors, along with any fees.

Bear in mind that while there are legitimate debt settlement companies, there are also many scam operations. If you're considering one, the Consumer Financial Protection Bureau (CFPB) suggests contacting your state attorney general's office and local consumer protection agency to ask if they have any consumer complaints on file about that company. According to the CFPB, some states require that debt settlement companies be licensed, which may provide some added protection.

Once you've finalized your debt settlement with your lender, get the agreement in writing. If a credit card company only verbally agrees to a debt settlement, it can still legally turn over the remaining balance to a collection agency, which can have a larger impact on your credit score than a settlement.

Lenders are not legally obligated to lower your outstanding debt or offer a discounted payoff (DPO). But because they want to protect their bottom line, they may agree to a debt settlement to avoid taking an even greater loss.

Risks of Debt Settlement

Although a debt settlement can take some of the pressure off you, there are risks and downsides to consider.

First, a debt settlement will affect your credit score. This will make it more difficult for you to get credit or good interest rates in the future. A debt settlement typically remains on your credit report for seven years and you cannot remove it before then. On the plus side, settling a debt has less impact on your score than failing to pay completely.

Debt Settlement: A Guide for Negotiation (1)

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Another drawback for many people is that debt settlement requires you to have a substantial amount of cash available. If you don't have that money, you will need to consider how you will get the funds. Debt settlement companies often have you make regular payments to them toward an escrow-like account to be used for the payment to the creditor.

Another potential drawback is that when you settle debt, you could face tax consequences. For example, if you settle a $20,000 debt for $10,000, you will in most situations have to pay income taxes on the remaining $10,000 that was forgiven.

Finally, when you settle a debt with a credit card company, you risk having that account closed once the settlement is complete. So you could potentially have no credit line and no ability to use a credit card to make purchases.

Debt Negotiation Tips

If you're negotiating on your own, you'll want to explain your financial situation to your lender, and the sooner, the better. If your lender understands that you cannot pay your bills, and why, it will be more likely to work with you on a solution.

You should also avoid spending with a credit card that has a balance you want to settle. For example, lenders are less likely to settle if your credit card statement includes several charges for luxury goods. To improve your chance of success negotiating with a credit card company, try to avoid using that card for three to six months before you request a settlement.

Steps for Debt Settlement

Now that you have the basics of debt settlement down, it's a good idea to review some of the main steps involved with the process. Of course, each situation will be different, but these points serve as a guide on how to proceed when you're thinking of settling your debts.

  1. Review your situation. Make sure you write down everything you owe, including creditors, types of debt, and the total amount owing.
  2. Go through your monthly budget and see how much you can afford to pay when it comes to settling your debt. Be sure to account for your monthly income and deduct your expenses, such as rent/mortgage, bills, food, entertainment, and savings. This will help you establish whether you can make a large lump-sum payment and how much.
  3. Contact your creditor(s). Be sure to have hard numbers ready. And, as mentioned above, it's always a good idea to try to start low before you agree to an amount. In some cases, your creditor may not settle the account but may allow you to make large lump-sum payments over time. Although it may not be the desired outcome, it may be worth it so be sure to weigh out any options.
  4. If and when you do reach an agreement, ensure that your creditor puts it in writing. Read through the document(s) carefully and make sure you understand the terms and conditions of the deal.
  5. After reviewing the deal in writing, speak to the creditor. If you have any questions or concerns, be sure to address them. Once everything is clear, make your payment on or before the agreed-upon date.
  6. You'll want to make sure that your creditor reports the account settled with the credit bureaus. So be sure to follow up by reviewing your history to show that you met your obligation as agreed.

What Percentage Should You Offer to Settle Debt?

Consider starting debt settlement negotiations by offering to pay a lump sum of 25% or 30% of your outstanding balance in exchange for debt forgiveness. However, expect the creditor to counter with a request for a greater amount.

Do Settlements Hurt Your Credit Score?

Debt settlement can give you some short-term financial relief, but it can also hurt your credit score and make it more difficult to obtain financing in the future. Debt settlement companies will ask you to discontinue payment to your creditors while they negotiate on your behalf. Payment history is the most important component of your credit score; by missing any debt payments, your credit score will drop. And with a lower credit score, you may find that you only qualify for loans with high interest rates, if you can qualify at all.

How Do You Remove Debt Settlement From Your Credit Report?

When you settle an account with a lender, it will remain on your credit report for about seven years and will negatively affect your credit score. You cannot remove debt settlement from your credit report before then.

The Bottom Line

You can potentially lower your credit card debt by negotiating with a lender either on your own or with a debt settlement company, but keep in mind that a creditor is not legally obligated to accept less than what you owe.

If you cannot lower your total debt obligations through a settlement, you can try other strategies to help reduce the burden. For example, you may want to ask your credit card company if it can lower your card's annual percentage rate (APR) or provide an alternative payment plan that works for you. You can also consider debt consolidation through a debt consolidation loan that results in lower monthly payments.

For more guidance on the best options for your specific situation, consider consulting a professional financial advisor or a nonprofit credit counseling agency.

Debt Settlement: A Guide for Negotiation (2024)

FAQs

What to say when negotiating a debt settlement? ›

Tell the Truth and Keep a Consistent Story

Make a list of the reasons you've fallen behind in payments. Debt often results from hardships such as job loss, divorce, medical bills. Put them down on paper to use as a reference when you're negotiating a debt settlement with a creditor.

What is a reasonable offer to settle a debt? ›

Some of these factors include the time since your last payment, the total amount owed, whether your account is with the original creditor or a collections agency, and how much you can afford to pay. Typically, you should offer 60% or less of your debt amount to kick off negotiations.

Is debt negotiation worth it? ›

Settlement companies often portray debt settlement as a magic bullet for anyone drowning in debt. But the truth is, debt settlement is only an ideal debt solution if: You have $10,000 or more unsecured debt. You're usually late on debt payments.

How much can you negotiate with a debt collector? ›

Some will only settle for 75-80% of the total amount; others will settle for as a little as 33%. Looking for a place to set the bar? The American Fair Credit Counsel reports the average settlement amount is 48% of the balance. Again, start low, knowing the debt collector will start high.

How do you negotiate a successful settlement? ›

Identify, gather and produce the most important information early. Settlement negotiations are most effective at the proverbial sweet spot, when each side has the information it believes it needs to make a judgment about settlement but before discovery expenses allow the sunk costs mentality to take hold.

How do you negotiate a higher settlement? ›

How to Negotiate the Best Deal on Your Settlement Agreement
  1. Prepare Well for the Settlement Agreement Negotiation. ...
  2. Decide which negotiation tactics to use. ...
  3. Ask for a Protected Conversation with your Employer. ...
  4. Don't ask for too much. ...
  5. Don't ask for too little. ...
  6. Find out how the settlement payments will be taxed.

Can I negotiate debt settlement yourself? ›

You can hire a debt settlement company who will negotiate with your creditor for a fee, or you can cut out the middleman and do it yourself. Debt settlement is commonly used when the borrower can no longer afford the high interest on credit card debt, coupled with the amount owed.

What are the cons of debt settlement? ›

Disadvantages of Debt Settlement
  • Debt Settlement Fees. Many debt settlement providers charge high fees, sometimes $500-$3,000, or more. ...
  • Debt Settlement Impact on Credit Score. ...
  • Holding Funds. ...
  • Debt Settlement Tax Implications. ...
  • Creditors Could Refuse to Negotiate Your Debt. ...
  • You May End Up with More Debt Than You Started.

How to negotiate with creditors to settle debt? ›

Steps to negotiate your debt
  1. Determine that debt settlement is right for you. Firstly, verify the debt is actually correct. ...
  2. Plan and practice your negotiations. Before you attempt a debt settlement, you need to know what you're asking for. ...
  3. Persistently contact your creditors. ...
  4. Get your deal in writing.

What happens if a debt collector won't negotiate? ›

If the collector refuses to negotiate

That creditor might be willing to compromise with you. You could also suggest to the debt collector that if he or she refuses to settle, you will be forced to file for bankruptcy. This could motivate them to negotiate and settle your debt for less than you owe.

Is debt settlement better than not paying? ›

If you can afford to pay off a debt, it is generally a much better solution than settling because your credit score will improve, not decline. A better credit score can lead to more opportunities to get loans with better rates.

Can I still use my credit card after debt settlement? ›

The short answer is Yes, people are generally allowed to use their credit cards after debt consolidation as it does not typically involve closing credit card accounts.

What will most debt collectors settle for? ›

Although the average settlement amounts to 48% of what you originally owed, that number is a bit skewed. If your debts are still with the original creditor, settlement amounts tend to be much higher. You can end up paying up to 80% of what you owe if the debt is still with the original creditor.

What is the best debt settlement company? ›

Summary: Best Debt Relief Companies of May 2024
CompanyForbes Advisor RatingBest For
Pacific Debt Relief4.1Best for Established Track Record
Accredited Debt Relief4.0Best for Quick Resolution
Money Management International4.0Best Nonprofit for Debt Relief Help
CuraDebt3.9Best for Negotiating Tax Debt
3 more rows
May 1, 2024

What is a good settlement offer for a credit card? ›

You could offer a lump sum payment to settle your debt, such as 25% to 50% of the amount owed. The right choice depends on your financial situation. It's important to think about this before you contact your card issuer so you know what to request.

What is a reasonable full and final settlement offer? ›

If you come into a lump sum and are interested in using that money to make a debt settlement offer, you will first have to work out how much money to offer. Ultimately, a 'reasonable' amount to offer as a full and final settlement is whatever your creditors are willing to accept.

What is the 11 word phrase to stop debt collectors? ›

If you are struggling with debt and debt collectors, Farmer & Morris Law, PLLC can help. As soon as you use the 11-word phrase “please cease and desist all calls and contact with me immediately” to stop the harassment, call us for a free consultation about what you can do to resolve your debt problems for good.

How to negotiate with debt collectors for a lower settlement? ›

Offer to Pay an Amount You Can Afford

If you want to pay less than the total debt amount, offering a lump-sum payment may be your best bet for a successful negotiation. That's because collectors are more likely to settle if you can make one large payment to pay off your debt.

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